Policy

Boring, but important...

Order

  • Order can be made online or by email.
  • California residents please add 7.50% sale tax.
  • Orders are usually shipped by USPS within 2 business day. To hold a shipment, please contact us.
  • Shipment will not be insured unless customers request it and pay the insurance fee.
  • Return has to be made within 7 days after delivery. Please call or email Louise before you return the item. Refund less shipping will be made once the item is returned in its pristine condition. Defective item will be replaced or can be returned for full refund.

Free Gifts

If your order is over $25.00 (before shipping), you can choose one item from Free Gifts and add it to your shopping cart. One free gift per order over $25.00.

In case the free gift of your choice is not available or you do not add a free gift to your cart, Louise will choose one for you.


Payment

Payment can be made via PayPal or by sending money order. Please confirm your order by email before sending money order payment. Chico residents who choose to pick up the order can also pay by cash.


Shipping Charge

  • We try to keep shipping as low as possible even though USPS keeps increasing rates and shipping supplies are getting more and more expensive.
  • For continental U.S.:

    Order Amount Shipping Fee
    $0.01 - $9.99 $3.50
    $10 - $24.99 $5.50
    $25 - $39.99 7.50
    $40 - $59.99 $9.50
    $60 - and up $12.00
  • We no longer ship to other countries because of high international shipping cost and tracking problems. Sorry!
  • If you live in Chico, CA, you are welcome to pick up your order to save on shipping charge. Contact Louise to arrange a pick up time.

Contact

Email: louise@louisestudio.com

Phone: (530)774-6482